Feedback
Simply fill out our feedback form and we’ll aim to be in touch within 3 working days. Complaints are managed by the Practice Manager, who can promptly address your needs.
If you would like to leave public feedback for the practice, please visit the NHS Choices website (England only).
You can also provide feedback directly to the practice. Please ask your practice reception for a feedback form to complete and hand back to the practice team.
Alternatively, if you have already raised your complaint to the Practice Manager and are not satisfied with their response, please contact a member of the patient support team by calling +44 (0)845 838 1122 (option 1) or by email to info@genixhealthcare.com
Customer satisfaction is of upmost importance to us here at Genix Healthcare and we want your visit to our practice to be as comfortable and professional as possible. If you have any feedback for us we’d love to hear from you!