Genix Healthcare Alnwick offers Urgent Dental Access Centre (UDAC) appointments for patients who need urgent dental treatment.

What problems can the centre help me with?

You can use the centre if you have one or more of these urgent problems:

• Severe toothache causing persistent, intense pain that cannot be managed with over-the-counter painkillers.
• Dental abscess infections causing swelling, pain and possibly fever.
• Broken or knocked-out teeth.
• Bleeding in the mouth following a dental procedure or an injury that does not stop by itself but can be controlled. If bleeding cannot be controlled in any way, emergency care may be necessary.
• Swelling in the mouth or face that could be a sign of infection.
• Fractured, loose or displaced fillings causing pain.
• Severe bleeding from gums or acute conditions affecting other soft areas of the mouth (such as cheeks or tongue).

You cannot get routine dental care, such as a check-up, through this service.

Who can use the centre?

You can use the centre if you have one or more of the urgent problems above and:

• You are not currently receiving ongoing treatment from an NHS dentist.
• You cannot get an urgent appointment at a local high street NHS dentist.

How much does it cost?

Normal NHS charges and exemptions apply.

Find out if you can get help with NHS dental costs here: Who can get free NHS dental treatment

How can I get an appointment?

You can book an appointment using the booking button above.

Out-of-hours urgent help

If you need urgent help out of hours, visit 111.nhs.uk or call 111.

An NHS 111 health advisor will talk to you about your needs. If you do not need help right away, they may give you advice on how to manage the problem until you can get an appointment.

If urgent care is required out of hours, the advisor may be able to arrange an appointment at an out-of-hours treatment service.

Most general hospitals do not have an on-call dental service, so you should use 111.nhs.uk or call 111 for emergency dental care.